Refund and Returns Policy

Within 14 days from the delivery of any purchase, you can:
1. Change to another product
2. To recover the money paid for the product.

NON-RETURNABLE GOODS
– used goods
– goods that have been manufactured according to the specifications provided by the customer or have been manufactured by adapting them to individual needs.

REFUND
If the returned goods meet the requirements of the return rules, the money will be transferred to your bank account no later than 7 working days after receiving the returned goods. If your returned goods do not meet the requirements of the return rules, the money will not be refunded.
Goods of inappropriate quality are exchanged or returned in accordance with the “Rules for returning and exchanging goods”, approved in 2001. June 29 by order of the Minister of Economy no. 217.

In case you have any questions please contact us info@puppyfluffy.eu